Refunds and cancelling

14-day refund

Changed your mind? Ask for a refund within 14 days of a payment and you get all of it back, no questions asked. This covers the first payment, the 3-day trial, a renewal, Remove ads and Pro for life.

If you live in the European Union or the United Kingdom you also have a legal right to withdraw from the purchase within 14 days. SnowScope Pro starts as soon as you pay, so we ask you to agree to that at checkout. We give the 14-day refund anyway.

To ask for a refund, reply to your Paddle receipt e-mail, or go to paddle.net and look up your order, or write to us (address below). After a refund, Pro or Remove ads stops on your account.

How to cancel

• Sign in, open Your account and choose Manage or cancel. You can also change your card there.
• Or use the link in any Paddle receipt e-mail, or paddle.net.
• After you cancel, Pro stays until the end of the period you paid for, then it stops. You are not charged again.
• 3 days for 1: cancel before the 3 days end and the yearly price is never charged.
• Remove ads and Pro for life are one payment: there is nothing to cancel.

Bought in the Android app?

Purchases made in the app are handled by Google Play: cancel them in Google Play → Payments and subscriptions, and ask Google Play for refunds.

Contact

Help: support@snowscope.app · Business and press: contact@snowscope.app · Privacy requests: privacy@snowscope.app

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